Terms of Service

AppealGen provides AI-assisted insurance appeal letter generation. By using this service, you acknowledge that:

• This is an informational documentation tool, not a legal or medical service
• You are responsible for reviewing, editing, and verifying all generated content before submission
• AppealGen does not guarantee appeal approval or any specific outcome
• The accuracy of your appeal depends on the accuracy of the information you provide

Each submission includes:

• Initial generation — your first complete appeal letter
• One free revision — return to edit your information and regenerate once at no additional cost

This model encourages careful review of your information before final submission. Additional revisions may require a new submission.

We take your privacy seriously:

• Medical information is processed transiently and deleted after your session
• Files are not permanently stored on our servers
• Your data is never sold, rented, or shared with third parties for commercial purposes
• We comply with HIPAA-conscious design principles

See our full Privacy Policy for complete details.

By using AppealGen, you agree to:

• Provide accurate, truthful information about your case
• Review all generated content carefully before submission to your insurer
• Not use the service to generate fraudulent, misleading, or fabricated claims
• Comply with all applicable laws and insurance regulations in your jurisdiction
• Take full responsibility for submission timing and compliance with appeal deadlines

AppealGen is provided "as is" without warranties of any kind, express or implied. We do not warrant:

• That appeal letters will result in insurance approval
• That generated content will be accurate, complete, or error-free
• That the service will be available without interruption
• That the service is suitable for your specific situation

AppealGen and its operators are not liable for:

• Denied insurance appeals, regardless of the appeal letter quality
• Errors or inaccuracies in generated letters based on information you provided
• Missed submission deadlines or procedural failures by the user
• Any direct, indirect, or consequential damages arising from use of the service

Your use of this service is entirely at your own risk.